Shipping Policy

Shipping & Delivery

*Orders may experience minor delays as we are experiencing much longer shipping times, we appreciate your patience.

We ship to the following countries: 

*Excludes Åland Islands, Azores, Canary Islands, DHL Packstation, DOM-TOM (Martinique / Guadeloupe / Guyana / Réunion / Mayotte / French Polynesia / St Barthelemy / St. Martin / Saint Pierre and Miquelon / Wallis and Futuna / New Caledonia), Faroe Islands, Greenland, Guernsey and Jersey (The Channel Islands), Hong Kong.

Shipping Rates & Delays

From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France & Netherlands**, it is going to be handled on the Monday or first working day after. ***

For standard deliveries, Colissimo is introducing the “contactless signature” to simplify deliveries. You will receive a 6-digit code and a QR code to give to the driver so that he can hand over your parcel. When ordering, please ensure that your e-mail address and cell phone number are included. Without this, and without the transmitted code, your parcel cannot be delivered.

*Estimated delivery delays once parcels have been dispatched from our warehouse. Zone 3 delivery times may be delayed (1/2 business days) due to customs.
** Bank Holiday Closures: 01/01/2024, 31/03/2024, 01/04/2024, 01/05/2024, 08/05/2024, 09/05/2024, 20/05/2024, 14/07/2024, 15/08/2024, 01/11/2024, 11/11/2024, 25/12/2024. 26/12/2024, 31/12/2024.
*** Please go to Terms and Conditions for more information.